BISHTA Training – Workforce Development

BISHTA’s Workforce Qualifications to Promote Safe Hot Tub Standards

It is important to have a trained and experienced workforce and companies provide their teams with the training that they need to have for their workplace.  Some staff will require sales training, while others may require technical knowledge on items such as water hygiene management.

Under HASAW Act 1974 the training of anyone who is going to handle dangerous goods is deemed to be a requirement.

There are a number of courses available, such as water hygiene management and the carriage of dangerous goods that are either provided directly through BISHTA or may be available from other parties.  These types of courses need regular (2 – 3 years) refresher training to ensure knowledge is updated.

The Standards and training set by BISHTA are arguably one of the best in the world. As BISHTA’s logo strapline highlights, the association’s foremost focus is to ‘Promote Safe Hot Tub Standards’ providing consumers with a clear route to buy with confidence from BISHTA members.

To achieve this core focus BISHTA uses a broad range of tasks to meet their ultimate goal, but the most rapid way to see standards rise across the industry is through education.

BISHTA has a number of qualifications available to BISHTA members:


Hot Tub Site Surveyor

The ‘Hot Tub Site Surveyor’ qualification will provide recognition of customer care, health & safety information, and also the importance of undertaking a site survey as an integral part of the process of selling hot tubs.


Electrical Awareness Workshop

The course is open to BISHTA members in the first instance, and several companies have chosen to join BISHTA, as a result, to benefit from the relevant knowledge passed on at this course.

BISHTA & The NICEIC are holding a 3 day course in Walsall on the 2nd, 3rd & 4th April. The cost to attend this 3 day course is £484.00 + VAT or £444.00 + VAT, for 2 or more people attending from the same company. In addition to the ‘safe isolation’ certificate issued to candidates on Day 1 of the course, a ‘Hot Tub Final Connection’ certificate will also be issued to all those candidates who have successfully completed the 3 day course, along with 18 CPD points.

Please click here for the 2019 Electrical Awareness Course Itinerary 

Please click here for the  BISHTA Electrical Glossary

Please click here for the Geoff Cronshaw Article – Electrical SPN June 2017

Please click here for the SPN June Article

Please click here for Web links  for  the pre -course study 



Common Water Hygiene Management Training Syllabus

BISHTA’s Technical Committee has been revising and updating the syllabus to ensure that water hygiene management courses meet the current expectations.  With a total of five tutors trained so far, providing a range of options.

Upcoming Courses

Delivered by Complete Pool Controls – Click here for an overview of the course and future dates & venues.

Delivered by Pollet Pool Group – Click here for an overview of the course & here for future dates & venues.

Delivered by 1 Stop Spas – Click here for an overview of the courses that they provide.


Certified Hot Tub Technician (CHTT)

As an additional training opportunity, BISHTA is currently working with colleagues from the APSP to develop courses in the UK, based on the CHTT syllabus.  Work is ongoing regarding ensuring the course is made specific to the UK audience, and this includes being able to cross-reference not only the American standards but also BISHTA Standards and other relevant guidance in the British Isles.  It is hoped to have an update on course availability very soon.

All the above courses are primarily available to members or those companies applying for membership, except for the Water Treatment Training course which is also open to non-members. The Water Treatment Training Course is mandatory for companies wishing to join BISHTA.

If any members have ideas on what they would like to see included in a qualification, please contact the BISHTA office.

Members are also asked to contact the BISHTA office if they have ideas for other workforce development not already available that may be beneficial to coordinate at an industry level.

The latest course information and availability is advertised through the weekly BISHTA members enews letter to members inboxes. This is where booking information will be advertised.

If you are not a member of BISHTA, please contact our office and we can give you information on our training courses and help you to become a BISHTA Member. Contact Office Here.